الأسئلة الشائعة العامة (FAQ)

  1. How can I purchase from Memento Store? To purchase Aywa cards:
  • Search: Look for the products you wish to buy on our website.
  • Add to cart: Add the products to your shopping cart.
  • Checkout: Follow the steps to complete your purchase through secure payment options.
  1. How can I get an Aywa recharge card for prisons in Saudi Arabia? You can get Aywa recharge cards in Saudi
  2. Can I get a refund if I'm not satisfied with the product? We offer a money-back or product replacement guarantee if you are not satisfied with the products due to a defect or ineffectiveness. Please contact our customer service team or email the sales team at [email protected]. You can also email the store management at the official admin email address [email protected].
  3. Call rates for Aywa recharge cards:
  • Local Call (within the Kingdom): 0.23 Halala per minute.
  • International Call (outside the Kingdom): According to the rates of each country + 15% VAT.
  • Mobile Call: 0.46 Halala per minute.
  1. Are product updates provided? Yes, we constantly strive to improve our products and provide necessary updates. You will be notified of any new updates.
  2. Can I get technical support if I encounter a problem with the product? Yes, we offer technical support available through the WhatsApp chat app to help you resolve any issues you may encounter while using the products.